The admin and payroll for the NTL Pension Plan transferred from XPS to PIC on 19th October 2026. This in advance of the full Buy-out with PIC (www.pensioncorporation.com) that is expected to complete some time in 2027. All Plan Members should have received a letter about this change with new contact information.
The XPS website (mypension.com/ntlplan) is currently still available and gives some useful information on the Plan and its Trustees. However any XPS contact information still there is invalid. There is currently no Plan specific website information from PIC.
Information from PIC explains a change that may be seen in HMRC online accounts and app mentioning a P45, but that one will not be generated and that payments will continue as normal. The November payroll run will come via PIC.
We have also been advised that the administration by PIC is actually carried on their behalf by a firm called Barnett Waddingham, which has recently been acquired by Howden, although all communications are expected to be branded as PIC.